Frequently Asked Questions

Man Asking Questions At Physio Vets

Do I need to book an appointment?

For most treatments, your pet will require a referral from their regular veterinary practice. For further information about getting your pet referred, please contact Physio-Vet today.

What are your opening hours?

We’re open Monday – Thursday, 9:30am to 7pm. We’re open between 9:30am and 5:30pm on Fridays. We’re closed on Saturdays and Sundays.

My pet is insured – will the costs of treatment be covered?

The majority of treatments provided by Physio-Vet should be covered by your insurer. However, it’s definitely best to check with your policy provider before going forward.

What happens if my pet needs an operation?

Every treatment will be discussed clearly with you before it is undertaken. The date of the operation will be arranged and confirmed with you.

With most operations your pet will be able to return home with you the same day.

Do you make house visits?

No, all of Physio-Vet’s treatments are provided at the clinic. However, we will give you a home exercise program to do with your pet at home to help their recovery to continue.

Happy Owners and Happy Pets

Physio vet were brilliant in the treatment of my old lady Tabitha, some 6 years ago. The treatment for her arthritis gave her visible relief. She was chilled and relaxed and clearly enjoyed thr administration of the treatment. Alas, she went downhill suddenly due to her age. We lost her at 19 and 5 months. I would have no hesitation in visiting with my current cats if and when the need is. Deb Godfrey Facebook
The best place for a diagnostic and treatment! Very nice people. Tell you accurately what is wrong with your pet even before you take it through the CT! Very knowledgeable, straight to the point, they have definitely earned my respect and if I have to, I will be going back! Anna Patus-Sykes Google
Met Dave yesterday as my dog had an allergic reaction, he knew what to do immediately and taught me what to do next time, really lovely and professional man and a lovely wife thanks again. Rebecca Wragg Facebook
Absolutely amazing. Buddy has been attending weekly for around 2 months and I’ve already seen a huge improvement In his hips! He gets so excited there as everyone is so lovely. The team are fabulous. Jessica Waltham Facebook
David is probably the best canine physiotherapist in Europe. Gemma Del Pueyo Director of Teaching Veterinary Physiotherapy, University of Madrid, Spain.
Just wanted to say thank you for the excellent service we received on Saturday when you gave Dotti an ‘Agility MOT’ and helped us with the problems she was having. I am pleased to report that she was more relaxed on Saturday evening than she had been for a while. HR. Shropshire Facebook
Great aspirational staff who want to get your dog back to a good quality of life. Kirstie Ashworth Facebook
Their absolute professionalism, coupled with an amazing caring ethos. Steve Darling Facebook

Message Us Directly

Contact Details

Telephone01270 586008


AddressThe Smithy, Crewe Hall Farm, Old Park Road, Cheshire CW1 5UE
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Out of Hours

Telephone01782 489739

AddressVets Now Stoke, Lysander Road, Meir Park, Stoke-on-Trent, Cheshire ST3 7WD
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